Disputes

How to dispute data or a calculation

A product owner, source, or user may report a factual error, incorrect source mapping, or methodology application. Until a protected owner workspace is available, reports use the public support address and must not include sensitive documents.

Dispute a record

Include the profile URL and a public correction source.

What to include

  • The profile URL and the exact claim or criterion.
  • A direct public source supporting the correction.
  • A short explanation of why the current record is inaccurate.

How a report is reviewed

Editorial review compares the profile with the available source and current methodology. Outcomes may include a correction, clarification, unknown label, or reasoned rejection. There is no approved public SLA yet; that limitation is stated directly.

Do not send secrets

Do not send passwords, API keys, payment data, identity documents, or unnecessary personal data. Public email is not a secure channel for those materials.